Privacy Policy
This link takes you to our policy and should have the answers to your questions. If not, please contact us.
Shipping Policy
This link takes you to our shipping policy, please let us know if you have further questions as we'd be delighted to get back to you. We are delighted in finding ways to connect you to your jewelry and gifts.
Refund Policy
Have a question on how to handle a return? The refund policy should answer your questions. If not, please contact us as we want to quickly get you the answers you need.
Terms of Service
This link takes you to our terms of service, if you have any questions, your answers should be here. If you still have a question, please reach out as we want to ensure you are covered.
Some quick answers to your questions
Here are some of the common questions we get asked conveniently located in one place
How do you purchase your products?
We buy from small artists that either make one-of-a-kind jewelry or just a handful of pieces with the same design. In many cases, we have only one or two of any given product. The same holds true for those products with multiple styles and color options. Our jewelry is for the individualist, the person who wants the confidence of knowing that their Sundara Joon piece is unique.
What is "Dexterity Appeal"? That tag has been linked to some of the items I've seen.
Jewelry that has "dexterity appeal" signifies it is easy to wear, to take on and off. Some examples include longer necklaces without a clasp, bangle or cuff bracelets or bracelets with magnetic clasps that can be done with one hand. We know not everyone has an extra pair of helping hands about, and that should never stop anyone from wearing beautiful jewelry.
What is horn jewelry?
We procure jewelry made from ethically-sourced buffalo horns that were discarded from either the food industry or dead stock in Thailand and Vietnam. Buffalo horns have long been used in Southeast Asia to make utensils and even cups to ensure nothing was wasted with a strong sustainable mindset.
Today, given its exquisite patterns and color, horn is up-cycled into jewelry and accessories. That variation makes each piece unique and special. We wrote a blog post with some more details.
Some jewelry seems to have variance
Many of the items on Sundara Joon are from material either organic materials such as horn, or gemstones or other natual materials which by their nature are not consistent with their color. This is part of their beauty is that no two are identical. Also, there might be variances in the surface or texture - nature adds these nuances and that's part of what makes something special.
We have some pieces where the variance is striking, in those cases we'll create multiple options such as beige versus brown to get you as close as possible to the color you selected.
Why did I get two pairs of earring backings?
Some of the earrings we acquired had no or minimal backings. We included additional backings when we thought it would improve the product.
Do you ship internationally?
Yes, we do although there are some locations we may not ship to. If you cannot the information you need, please reach out as we'd be delighted to work with you to get you what you need.
Why is my shipping address not accepted?
Your cache may be full, and it is recommended you either clear the cache or use a private browser such as Incognito with Chrome.
What sort of business is Sundara Joon?
Sundara Joon is a woman owned business.
About Sundara Joon: our story starts with a love of discovery and a deep respect for artistry. Every piece in our collection is the result of meaningful connections with independent artists and small studios from around the world—talented creators whose work reflects both their heritage and their heart.
We seek out one-of-a-kind jewelry for those who want something truly special—pieces that are as unique and individual as you are. Each treasure carries a story: of the artist who made it, the culture that inspired it, and the journey it took to reach you. These pieces are meant to be treasured.
Sundara Joon is about more than beautiful things. It’s about friendship, adventure, and the joy of sharing art that moves us. Building this business has given me the privilege of forming real relationships with incredible makers from across the globe. The excitement I hear from them—knowing their work is cherished by someone across the globe—never gets old. Many artists are amazed to learn their creations have traveled farther than they ever have!
We love the adventure of finding the artists and building these relationships. We look to support them, not only by providing them a steady revenue stream but also education around running a small business (we teach entrepreneurship and help founders of small companies in our other capacity). We seek to help them get the tools they need, including the knowledge to succeed and be able to focus on what they do best and love. For us, a big reward is being able to watch the progress and be there with our support. This is truly an inspiring journey for us.
It’s an honor to help share their craft with you. I hope you find as much inspiration and delight in these pieces as I do.
Warmly,
LouAnn, Founder of Sundara Joon
